ATV Technician-Salina, Kansas

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Description

Purpose:

The ATV Technician is responsible for performing both basic and complex diagnostics on power sports and outdoor equipment, and perform repairs and maintenance on both customer-owned and dealer-owned equipment. He / she is responsible for good customer communication as needed, ensuring a clean and safe work environment, continually develop technical skills with evolving products, and perform work at customers sites as required.

Job Responsibilities (ranked in significance):

Company Values: Ensures all company values are adhered to and promoted. This would include leading by example and participation in employee recognition programs.
Service Diagnostics: Performs basic / complex diagnostics on power sports / outdoor power equipment, determining what repairs are needed and/or recommended for future attention / maintenance. This can be for either customer-owned equipment located at the shop or at customer’s site, or dealer-owned equipment (inspections).
Service Repairs: Performs repairs on above equipment (electrical and mechanical) as requested by manager. Accountable for performing quality work and attaining stated goals for efficiency.
Service Training / Development: Participates in all requested job-related training and development, as well as taking an active interest in improving skills with other training programs.
Service Paperwork: Completes all reports and forms for service operations in a timely and accurate manner. This would include inspection reports, warranty comments, work orders, etc. Uses dealer portals as appropriate. Uses computers / tablets for data entry as required. Ensure manager is aware of any issues / surprises which can impact customer billing or satisfaction. Ensures accurate timekeeping for job costing.
Equipment and Tools: Maintains good condition and cleanliness of company vehicles inventory, tools, and equipment, including return of tools to storage areas.
Safety: Follows all company and common sense safety policies, while using all required personal safety equipment. Ensures a safe work environment in bay; reports any issues in bay or other service work areas to manager for follow up.
Teamwork: Works collaboratively with other technicians, parts, and sales personnel. Mentors Service Technician Apprentices and junior Technicians as able. Works afterhours (daily or weekend) as required.
Communications: Ensures good communication within location, and with other locations / employees. Communicates appropriately with customers, and conveys any operational issues to manager.

Requirements:

High School Diploma or GED with 2 years of motorcycle, atv or utv experience. Outdoor equipment experience is a plus.
Proven knowledge of methods, materials, tools, and techniques used in the repair of Power Sports / Outdoor power equipment
Outstanding knowledge of mechanical and electrical systems.
Owns mechanic tool set appropriate for the work required.
Excellent skills in operating vehicles and equipment used in service shops (diagnostic equipment, forklifts, hydraulic lifts, etc.)
Excellent communication and customer relationship skills
Expertise with computer systems, including MS office and internet-based applications
Ability to work extended hours during the week and on weekends
Ability to travel to company meetings and training events as needed
Ability to lift 75 pounds as required without assistance. Ability to balance and push a 500+ pound atv
Acceptable Motor Vehicle status, with current driver’s license, and ability to operate motor vehicle

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Position Title

ATV Technician-Salina, Kansas

Full Time / Part Time

Full Time

Employer

KanEquip Inc.

Employer Contact

Richard Dugan

Created On

May 26, 2020

Last Updated

Dec 29, 2020

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