Front Desk

Apply for the position, Front Desk, with Holiday Inn Express & Suites today or contact Natashia for more information. Posted May 17, 2021.

Please Apply In Person At The Holiday Inn Express Located At 4650 Roth Avenue In Hays, Kansas.
We Do Walk In Interviews Tuesday-Thursday From 11am-1pm.
If These Times Do Not Work Please Bring In Your Application & We Will Contact You!

All Positions Will Require A Background Check. 



  • Handle requests and transactions of hotel guests.
  • Serve as the main point of contact for all guest requests and needs.
  • Exhibit courteous hospitality at all times to guests and associates.
  • Be proactive in offering additional services and informing guests of hotel facilities and local attractions.
SPECIFIC RESPONSIBILITIES (Include but not limited to): 
  • Administer hotel guest payment policies.
  • Maintain a positive work atmosphere by acting and communicating in a manner so that you get along with guests, vendors, co-workers and management.
  • Post all charges including valet and other miscellaneous charges to guest account.
  • Maintain hotel key security system.
  • Oversee safe deposit boxes for guests.
  • Verify credit cards and balance bank at the end of the shift.
  • Run and verify availability report at the beginning of the shift. Update report as needed.
  • Review communications log at the beginning of the shift.
  • Know and follow the hotel’s emergency procedures in the event of an actual emergency.
  • Notify appropriate supervisor immediately of any problem with rooms.
  • Check in and check out should be as expeditious as possible.
  • Knowledge of hotel phone system to allow transferring of calls to rooms and voice mail.
  • Prompt distribution and notification to guests of mail.
  • Knowledge of local area
  • Check your appearance before the shift.
  • Clothes should be clean and neatly pressed
  • No unauthorized jewelry.
  • Hands and nails clean.
  • Physical hygiene practiced daily.
  • Neatly combed hair and conservatively styled. Facial hair for men must be neatly trimmed.
  • Name tag should be worn at all times.
  • Socks to match shoes for men
  • Professional shoes to be worn at all times.
  • Greet each guest you see
  • Make the guest feel welcome
  • Whenever possible, personalize your service by using the guest’s name.
  • Thank the guest for staying with us.
  • Never leave Front Desk unattended.
  • Keep Front Desk neat and clean
  • Be alert for any potential security problems and report them immediately to your supervisor and/or General Manager.
  • Be diligent in reporting any potential workplace hazards
NOTICE: The hotel business functions seven days a week, 24 hours a day. All associates must acknowledge this and be aware that at any time it may be necessary to move associates from his/her accustomed shift as business demands. Please fill out an application at the Holiday Inn Express & Suites located at 4650 Roth Avenue in Hays, Kansas. Shifts will vary between 11/7, 7/3, 3/11, and 4/9? Weekends & shift flexibility are required.

No Phone Calls Please!!

Front Desk
Full Time
May 17, 2021
Apr 3, 2024
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