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Customer Care Rep (Inpatient PCU Unit) evenings

Apply for the position, Customer Care Rep (Inpatient PCU Unit) evenings, with HaysMed today or contact Human Resources for more information. Posted Nov 11, 2026.

Apply Online 785-623-5634 resume@haysmed.com View Employer
Position Summary: performs a variety of clerical duties associated with patient care unit operations. 

Responsibilities:
  • Maintains patient charts and profiles by assembling, processing, documenting and auditing.
  • Provides clerical support to the unit with the use of office equipment including telephone, computer, call light system, instant messaging services, wireless communication, pneumatic tube station and intercom.
  • Prepares medical records and forms including consents, permits and order sets.
  • Assists with daily staffing by utilizing the electronic staffing system.
  • Responsible for maintaining unit’s inventory of supplies and equipment by ordering, receiving, distributing, sorting and preparing reports related to supplies/equipment.
  • Greets, directs and informs customers/patients of hospital services; and assists with inquiries concerning community services
  • Serves as a customer service liaison between patients and other healthcare members (internal and external).

Qualifications: 
Required:
  • Ability to type and manage stress through effective communication and multitasking.
  • Ability to deal understandingly and tactfully with ill patients and their families.
  • Ability to maintain working relationships with Associates.
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Customer Care Rep (Inpatient PCU Unit) evenings
Full Time
HaysMed
Human Resources
Nov 11, 2026
Nov 11, 2026
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