JOB RESPONSIBILITIES AND REQUIREMENTS (Include but not limited to):
§ Maintain a positive work atmosphere by acting and communicating in a manner so that you get along with guests, vendors, co-workers and management.
§ Must be physically fit and have the ability to bend, stoop, lift and walk for an extended period of time.
§ Ability to move, lift, carry, push, pull and place objects weighing less than ten pounds without assistance.
§ Respond promptly to requests from guests and other departments
§ Fill cart with supplies and transport cart to assigned area.
§ Enter guest rooms following procedures for gaining access and ensuring vacancy before entering
§ Replace guest amenities and supplies in rooms
§ Replace dirty linens and terry with clean items
§ Make beds and fold terry
§ Clean bathrooms
§ Remove trash and dirty linen
§ Check that all appliances are present in the room and in working order
§ Straighten desk items, furniture and appliances
§ Dust polish and remove marks from walls and furnishings
§ Vacuum carpets in guest rooms and hallway
§ Follow all company and safety and security policies and procedures
§ Report any maintenance problems, safety hazards, accidents or injuries
§ Complete safety training and certifications
§ Properly store flammable materials
§ Ensure uniform and personal appearance are clean and professional
§ Maintain confidentiality of proprietary information
§ Pick up room reports and keys to assigned areas daily. All keys must be signed for in the key sign-out log.
§ Do not make excessive noise in the guest room areas at any time.
§ Checked out rooms will be done first; the only exception to this is a special request.
§ Observe all Do Not Disturb signs.
§ Know and follow all hotel emergency procedures
§ Carry out any reasonable request by management.
NOTICE: The hotel business functions seven days a week, 24 hours a day. All associates must acknowledge this and be aware that at any time it may be necessary to move associates from his/her accustomed shift as business demands.