Trego County Lemke Memorial Hospital's Business Office is looking for a full-time Patient Accounts and LTC Billing Representative.
Full-time position
Position Overview
Responsible for a variety of office/clerical tasks related to Long Term Care and Hospital patient accounts; including, but not limited to submitting claims, collecting and posting payments on patient accounts, generating monthly statements, conversing with insurance companies and patients about claims and patient accounts, helping patients/guarantors understand their financial responsibilities and providing them with information on State and facility assistance programs.
RESPONSIBILITIES
- Work with Long Term Care and Assisted Living staff to facilitate admission, discharge and billing of insurance claims and resident statements.
- Process Long Term Care and Assisted Living applications which will involve conversing with patient and/or family members.
- Assist current and potential Long Term Care residents and/or their families with the Medicaid application process
- Generate monthly bills for Long Term Care, Assisted Living, Meals on Wheels, and Lifeline patients.
- Submit, process and manage patient insurance claims which includes posting, troubleshooting and appeals as necessary
- Explain insurance benefits to patients and answer questions about their account
- Encourage and help patients apply for State and facility financial assistance when required.
- Collect payments from patients for processing and posting to proper account
- Follow collection process; includes written and verbal correspondence with patients on unpaid claims
- Assist patients with terms for repayment structures as recommended by policy
- Post personal payments to patient accounts
- Compile monthly report of past due accounts scheduled to go to collections
- Cover hospital registration as necessary
- Assist other personnel as directed by Department Supervisor
QUALIFICATIONS & SKILLS
· High School graduate or equivalent
· Patient and pleasant personality; ability to exhibit cooperation and flexibility; works well with a variety of people
· Must have excellent customer service and phone etiquette skills
· Detail oriented and self-motivated with demonstrated ability to communicate effectively.
· Capable of maintaining composure in stressful situations
INSTRUCTIONS ON HOW TO APPLY:
Our application must be completed to be considered for this position. Please send application, resume, education, licensure/certifications (if applicable)to Human Resources, 320 N 13th St., WaKeeney, KS 67672. They may also be dropped off at the hospital business office, emailed to hr@tclmh.org or faxed to (785) 743-6317. To request an application by mail or email, please email or call (785) 743-2182. Applications also available on our website: www.tclmh.org
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We are a progressive CAH hospital with in-patient, swing bed, out-patient, home health, assisted living, long-term care, and clinic services.
Candidates must be energetic, possess strong leadership skills, willing to work as a team, have a positive attitude, friendly and compassionate toward patients.
For hospital information: www.tclmh.org
For community information: www.tregocountyks.com
TCLMH is an Equal Opportunity Provider/Employer (EOE) and a tobacco free campus.
