Customer Care Representative - Hays

Apply for the position, Customer Care Representative - Hays, with Nex-Tech Wireless, LLC today or contact Lisa Pierce for more information. Posted Aug 17, 2022.

Do you enjoy talking on the phone and helping customers?  Do you like dealing with the latest and greatest cell phone technology?  Then join our hometown team as a Customer Care Representative and have the opportunity to work closely with our customers and provide them with an enjoyable NTW experience! 
 
We are seeking customer-oriented candidates to:
  • Receive calls, chats, and emails from customers and assist them with product and service questions and billing inquiries
  • Collaborate with other departments to resolve product and service issues for customers 
  • Assist sales associates with service and account issues 
  • Follow up with customers to ensure continued customer satisfaction 
  • Maintain a proficient knowledge of products and services 
 
Required Skills and Qualifications:
  • One year of customer service, call center experience, or equivalent work experience
  • High School Diploma or equivalent
  • Customer-focused attitude 
  • Strong communication and problem-solving skills 
  • Availability to work evenings, weekends, and some holidays 
  • Bilingual (English/Spanish) preferred 
 
We proudly offer: 
  • Competitive pay and opportunity for monthly commission 
  • A fun work environment 
  • 401(k) Retirement Plan with Company Match 
  • Health, Dental, and Vision Insurance 
  • Life, Dependent Life, and AD&D Insurance 
  • Short and Long-term Disability Insurance 
  • Generous Paid Time Off 
  • Employee Discounts 

 How to apply:  Submit an online application at https://www.nex-techwireless.com/job-application and send a current resume and cover letter to ntwcareers@ntwls.com.  Nex-Tech Wireless is an EEO employer. 
Customer Care Representative - Hays
Full Time
Lisa Pierce
Aug 17, 2022
Sep 16, 2022
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