Fort Hays State University’s Office of Technology Services is hiring a full-time Desktop Engineer to manage 2,500 Windows workstations. This role focuses on deployment strategies, patch management, inventory, Active Directory group policies, and specialized tasks beyond standard desktop support. The position involves developing imaging and deployment techniques specifically for Windows devices. Responsibilities also include software licensing and network printing setup and troubleshooting. The Desktop Engineer may occasionally assist the Mac desktop engineer. Our office covers the entire campus and a few satellite offices.
MINIMUM QUALIFICATIONS:
- Associate’s degree or higher from an accredited university.
- 3+ years of IT support experience.
PREFERRED QUALIFICATIONS:
- Experience in desktop management.
- Demonstrated experience with Windows desktop imaging and distribution platforms in an enterprise environment.
- Strong troubleshooting skills for Windows systems.
- Working knowledge of Active Directory and Group Policies.
- Ability to manage multiple assignments, priorities, and projects.
- Excellent customer relation skills for working with both technical and non-technical users.
- Strong communication skills, with the ability to explain technical procedures verbally and in writing.
- Effective collaboration with team members at all levels.
SALARY: $24.12
BENEFITS: Competitive benefit package
RESPONSIBILITIES:
- Coordinate, plan, test, install, and verify system patches and software upgrades.
- Assist tier 1 and 2 support with general hardware and software troubleshooting and break/fix repairs of Windows laptops and desktops.
- Develop efficient imaging and deployment procedures for Windows devices and guide tier 2 staff in execution.
- Manage Windows devices, including patch management and applying hardened security policies.
- Work with vendors to troubleshoot and repair software and licensing issues.
- Seek and test new procedures, scripting, and automation tasks to improve deployment, management, and security of Windows endpoints.
- Serve as the lead MDM admin for Windows devices.
REQUIRED APPLICATION DOCUMENTS:
Applicants must submit a cover letter, resume, unofficial transcripts, names and contact information for three references.
Questions regarding the position may be directed to:
Community of Hays
FHSU is located in Hays, a vibrant college town of approximately 20,000, located halfway between Kansas City and Denver on Interstate 70. Hays is the regional center for education, health care, professional services, shopping, culture, and recreation for the western half of Kansas. The community boasts excellent recreational programs and facilities, including the comprehensive Center for Health Improvement, Hays Aquatic Park, Smoky Hill Country Club, Hays Municipal Golf Course, and extensive walking, running, and biking trails. Hays is within 45 minutes of two large lakes that offer great opportunities for boating, fishing, and camping. The Hays Municipal Airport provides connecting service to Denver with several flights daily. The Hays community is home to excellent Pre-K and K-12, public and private schools. With over 60 restaurants, major retail outlets, a low unemployment rate, and very short commute times, the city provides a safe, welcoming, low-cost, high-quality living environment for the residents who call "Hays, America" home.
Notice of Non-discrimination: Fort Hays State University is an Equal Opportunity Employer and does not discriminate on the basis of gender, race, religion, national origin, color, age, marital status, sexual orientation, genetic information, disability or veteran status.
Background Check: Final candidate will have consented to and successfully completed a criminal background check.
Notice to KPERS retirees applying for a position: Recent legislation changes working-after-retirement rules for both you and your employer if you go back to work for a KPERS employer. Please contact your KPERS representative or
www.kpers.org for further information on how this might affect you.
