The clinical coordinator works with the Lead Sleep Technologist/Director and providers to ensure the processes for home and outreach clinics run efficiently. Completes registration process, collects patient identification and demographics, answer phones, schedules appointments and maintains fax queue. This position is responsible for managing the information system and provides clerical and receptionist support including but not limited to: answering phone, scheduling appointments, and maintain and filling charts.
Responsibilities:
Develop, organize, execute and maintain the workflows for the office.
Maintain a positive work environment with clinical staff to ensure clinical staff complete job duties efficiently and in a respectful manner.
Work with clinical staff on personnel conflicts that may arise and notify the Lead Sleep Technologist/Director of conflicts that are ongoing or appear to escalate.
Manage process for overdue orders.
Collaborates with materials management to ensure appropriate supplies are available and stocked.
Maintain proficiency with the EMR software and act as the Super User for EMR.
Collects patient identification and demographics, HIPAA forms, insurance information, collects co-pay.
Completes and maintains the registration process.
Schedules appointments, tests and procedures.
Maintains current knowledge of ICD-10 and CPT codes.
Documents vital signs, patient response to intervention/therapy and test results.
Sends patient communication regarding appointments/tests/procedures.
Receives/distributes mail, answers phones, screens and directs callers, and maintains reception/waiting area.
Prepares, maintains and files/scans records.
Answers phones, and maintains reception/waiting area.
Obtains Insurance approval for patients.
Qualifications:
Required:
High School Diploma
