ACC Sales 7a-4

Apply for the position, ACC Sales 7a-4 , with Walmart Hays today or contact Erin Rupp for more information. Posted Nov 14, 2023.

  • I provide customer service and recommendations.
  • I demonstrate end-to-end ownership of my area.
  • I participate in daily meetings with my team.
  • I solve problems and uphold quality standards.
  • I am skilled and capable of dispensing tires.
  • I utilize the 5 steps of a tire sale to properly identify customers’ needs for tires.
  • I utilize technology to review tires and comparisons for customers and make recommendations.
  • I explain to customers warranty – road hazard and mileage warranties for tires.
  • I cover the ACC passport and SMS (text messaging) and tracking the service through the application.
  • Service order creation through the iPad.
  • Utilize internal and external sites to special order tires.
  • I sell products (wipers, batteries, oil filters, lighting, etc.), digital lookup tools for different parts that we sell, be able to maneuver to different website to order different products (60%of department sales require fitment and look up application).
  • I create and schedule tire appointments.
  • I provide the customers their customer acknowledgement form (CAF).
  • I make tire warranty adjustments.
  • I perform the battery check using diagnostic equipment (testing) and analysis and exchange return procedures as needed.
  • I stock batteries utilizing the modular set and properly rotating based on manufacturer's date.
  • I down stack and bin batteries
  • I answer the phone with the proper etiquette and provide – business operating hours, tire selling skills, product selling skills (batteries, wipers, oil/air filters and general merchandise) and provide service guidance and recommendations.
  • I manage customer flow, provide customer updates, and check in new customers.
  • I check out customers for general merchandise.
  • I process service orders, check out customers for services, provide full and final service order disclosure, and verify customer for service and key return.
  • I stage tires and bin tires for OPD.
  • I unload and stock tires.
  • I perform Vizpick in the back room.
  • I stock merchandise and work Top Stock.
  • I process merchandise protection (installing spider wrap on merchandise, securing designated merchandise to locked bins, and showcases).
  • I set modulars (sales floor, service area, tires, tire wall display, batteries, and 99 supplies etc.).
  • I am knowledgeable about ACC products and services such as synthetic requirement to conventional oil, AGM battery compared to a wet acid battery.  Review below links for details.
ACC Sales 7a-4
Full Time
Erin Rupp
Nov 14, 2023
Nov 29, 2023
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