Position Summary:
The Outreach Worker provides outreach and case management services to connect farmworkers with employment, training, and supportive resources. This role identifies barriers to employment, educates individuals on their rights and responsibilities, and makes referrals to partner programs. Additional duties include building employer relationships, entering job orders in KANSASWORKS.com, matching job seekers with employers, assisting with employment-related complaints, conducting H-2A housing inspections, and supporting customers via KANSASWORKS.com Live Chat.
The position is located at the Hays Workforce Center.
Job Responsibilities may include but are not limited to the following:
- Conduct outreach and case management for farmworkers who are not being reached by the normal intake activities of the Workforce Center.
- Identify employment barriers/challenges and explain rights and responsibilities of farm workers.
- Assists customers with job searches, resume and cover letter preparation, completing applications for employment, holds mock interviews with customers, and educates customers on interviewing techniques.
- Screens customers to gather information then make referrals to appropriate partner services (e.g. National Farmworker Jobs Program, health care assistance, food assistance, education assistance, and job training).
- Identify services available through partner agencies and service-based organizations.
- Maintain and strengthen relationships with employers.
- Develop and deliver presentations to agricultural employers and employer groups.
- Serves as Complaint System Representative for initial customer complaints related to employment laws and workforce violations.
- Conduct Housing Inspections for the H-2A Foreign Labor Certification Program.
- Serves as a Digital Assistant in Live Chat on KANSASWORKS.com.
Compensation: $21.65 hourly
Minimum Qualifications:
- Six (6) months of experience in planning, implementing and monitoring activities relevant to Workforce Center clients (e.g. career counseling, job placement, recruitment, assessment and deployment of staff) or similar related experience.
- (Education may be substituted for experience as determined relevant by the agency.)
- High School Diploma or GED
- Valid Driver License and ability to travel to communities throughout the local area or other assigned locales.
Preferred Qualifications:
- Prefer one year of experience working with job seekers in a recruitment or job coaching environment.
- Bi-lingual in Spanish preferred.
- Experience presenting material to groups of people.
Preferred Qualifications:
- State Workforce Agencies must put a strong emphasis on hiring qualified candidates who speak the language of a significant proportion of the State Migrant Seasonal Farmworker population and who have substantial work experience in farm work activities.
